Brought to you by the Simcoe County Nutrition Network and the former Food Partners Alliance of Simcoe County in partnership with Community Connection

CHATS - Community & Home Assistance to Seniors [Central East]

Site: Bradford West Gwillimbury

Description (Service) COVID-19 Response 
Due to the pandemic, some programs are now virtual. Please visit for COVID-19 updates.  
Transportation to COVID-19 vaccination clinics can be arrange through the CT Link Program. Must have an appointment booked. Instructions for booking a door-to-door rides to clinics can be found here.  
Regular Service 
Home and community supports and experiences available to older adults and caregivers to assist older adults in living independently, safely and well in their own home.  
Programs & Services Include: 
* Adult Day Programs 
* Assisted Living 
* Personal care - bathing, toileting, dressing 
* Caregiver Support & Education 
* CHATS Phillips Lifeline 
* Home Adaptation & Maintenance  
* Home at Last 
* Homemaking, Personal Care, & Respite 
* Meals on Wheels 
* Wellness & Diversity Outreach Programs 
* Telephone Reassurance 
* Tenancy Risk Reduction Service for Seniors 
Provides frail seniors, and adults over the age of 18 with a physical or cognitive condition needing a non-medical escort local and long distance drives to medical appointments, central LHIN funded ADP’s, grocery shopping, personal errands and social outings. Priority is given to clients requiring drives to chemotherapy and dialysis appointments etc. and other medical appointments before errands, shopping and outings. Clients are encouraged to call as far in advance as possible to arrange transportation. 
• Member of CT Link Community Transportation Link 
• Provides transportation to vaccination appointments via CT Link Transportation to Vaccine Clinics Program
Service Details
Hours Mon-Fri 8:30 am-4:30 pm
Areas Served Alliston ; Beeton ; Bradford West Gwillimbury ; Holland Landing ; Keswick ; Mount Albert ; Pefferlaw ; Sharon ; Sutton ; Tottenham ; Udora (York Region)
Eligibility Ages: 18 year(s) and up 
With an age related illness
Application Call for information
Languages English
Fees Service ; All services are geared to income with some programs and services having an additional subsidy available. Other services are free, call for more information.
Addresses and Location
Located In Community Bradford West Gwillimbury
Address 448 Holland St W, Units 8-12
Bradford, ON
Canada L3Z 0G1
View Google Map
Physical Access Fully Accessible
Contact Information
Office Phone Head Office Aurora: 905-713-6596
Toll Free Phone Head Office: 1-877-452-4287
Fax 905-713-1705 * 1-877-613-6111
Primary Contact Melanie Rowe, Director of Client Care and Services; Phone: 905-713-3373 ext 6009 * 905-751-8740; Email:
Primary Executive Christina Bisanz, Chief Executive Officer; Phone: 905-713-3373 ext 6039 * 905-717-9059; Email:

Partnership of Simcoe County Nutrition Network, Food Partners Alliance of Simcoe County and Community Connection. The support of the Government of Ontario is acknowledged